If your computer is running and connected to the internet, but you have a problem with your software, we will be able to access your pc to assist you.
Terms
All payments must be made in advance through our web site. Payment is taken by Paypal and is secure. You can use a debit or credit card or make a payment from your own Paypal account if you have one.
We will endeavour to fix your problem as quickly as possible to the best of our ability, but we will not be held responsible for connection problems or internet outages.
Please click on this link which will take you to a secure page from where you can install the remote access software. This does not allow just anyone to access your pc. Only we will have remote access and you will know at all times when we are on line and connected to your computer. You can also add other pc's in your own household or those of family members if you would like us to help them too.
Add our remote access software to your pc by clicking HERE
Features and Benefits of our Remote Access Service.
We use the same remote access software as many large and respected companies.
We install a special piece of software on your PC, ( or you can download it your self by clicking on the link above ) which securely connects you to our remote access service.
All information which is exchanged between us is encrypted.
No one else is able to access your pc.
You will see a message on your screen when we are logged in and you can watch us at work.
We will telephone first to let you know we are about to log in unless we have arranged something with you previously.
Remote Access saves you money and helps the environment, as we don't have to use fuel to visit you.
We will be able to respond to your needs more quickly.